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Optum Financial Services

ArchivedSubmitted 11/13/2025
State
MN
Covered entity type
Business Associate
Individuals affected
2,124
Business associate present
Yes
Type of breach
Unauthorized Access/Disclosure
Location of breached information
Paper/Films
First seen by InfoSec Signals
9/23/2026
Last seen in OCR export
9/23/2026

OCR description

The business associate (BA), Optum Financial Services, reported that an employee of its subcontractor mailed the protected health information (PHI) of 2,124 individuals to the wrong individuals. The PHI involved clinical, demographic and financial information. The BA notified HHS, the affected individuals, and the media. In response to the breach, the BA’s subcontractor implemented additional technical and administrative safeguards and retrained the applicable workforce member to better protect PHI.

Change history

  • 9/23/2026Added to OCR's archive list

Source: U.S. Department of Health and Human Services, Office for Civil Rights, Breach Portal. Records are reproduced as published; entity names and figures are OCR's.