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Sorenson Communications/CaptionCall Group Health Plan

ArchivedSubmitted 04/24/2014
State
UT
Covered entity type
Health Plan
Individuals affected
9,800
Business associate present
Yes
Type of breach
Hacking/IT Incident
Location of breached information
Network Server
First seen by InfoSec Signals
9/23/2026
Last seen in OCR export
9/23/2026

OCR description

Sorenson Communications filed a breach report on behalf of its CaptionCall Group Health Plan indicating that, between February 20 and March 3, 2014, an unknown third party hacked into the CaptionCall account with Sorenson’s payroll vendor which compromised employment-related information gathered by Sorenson from and about its employees, their dependents, beneficiaries, and/or emergency contacts. The breach affected approximately 9,800 individuals. Sorenson provided notice to HHS, affected individuals, and the media. After verifying the circumstances of the breach and the character of the breached information, OCR closed the breach upon determining that the hacked data constituted employment records, which are excluded from the definition of PHI.

Change history

  • 9/23/2026Added to OCR's archive list

Source: HHS OCR Breach Portal, U.S. Department of Health and Human Services, Office for Civil Rights about this source

Records are reproduced as published; entity names and figures are OCR's.

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