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Sorenson Communications/CaptionCall Group Health Plan
ArchivedSubmitted 04/24/2014
- State
- UT
- Covered entity type
- Health Plan
- Individuals affected
- 9,800
- Business associate present
- Yes
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Network Server
- First seen by InfoSec Signals
- 9/23/2026
- Last seen in OCR export
- 9/23/2026
OCR description
Sorenson Communications filed a breach report on behalf of its CaptionCall Group Health Plan indicating that, between February 20 and March 3, 2014, an unknown third party hacked into the CaptionCall account with Sorenson’s payroll vendor which compromised employment-related information gathered by Sorenson from and about its employees, their dependents, beneficiaries, and/or emergency contacts. The breach affected approximately 9,800 individuals. Sorenson provided notice to HHS, affected individuals, and the media. After verifying the circumstances of the breach and the character of the breached information, OCR closed the breach upon determining that the hacked data constituted employment records, which are excluded from the definition of PHI.
Change history
- 9/23/2026Added to OCR's archive list
Source: HHS OCR Breach Portal, U.S. Department of Health and Human Services, Office for Civil Rights about this source
Records are reproduced as published; entity names and figures are OCR's.