Back to the register

Cigna Home Delivery Pharmacy

ArchivedSubmitted 11/23/2015
State
CT
Covered entity type
Healthcare Provider
Individuals affected
592
Business associate present
No
Type of breach
Unauthorized Access/Disclosure
Location of breached information
Paper/Films
First seen by InfoSec Signals
9/23/2026
Last seen in OCR export
9/23/2026

OCR description

A printing error affected 592 individuals, living in 13 states: The covered entity (CE) printed two customer letters on one sheet of paper (front and back) during a mailing to customers. The protected health information involved in the breach included names, mailing addresses, and medication information. The CE provided breach notification to HHS and affected individuals and provided free credit monitoring services. To prevent a printing error from occurring in the future, the CE implemented a new letter creation procedure. OCR obtained assurances that the CE implemented the corrective actions noted above.

Change history

  • 9/23/2026Added to OCR's archive list

Source: HHS OCR Breach Portal, U.S. Department of Health and Human Services, Office for Civil Rights about this source

Records are reproduced as published; entity names and figures are OCR's.

Your cookie choices
We use essential cookies to run this site, and, only with your consent, an advertising cookie from Google to measure whether our ads lead to sign-ups and subscriptions. See our for details.