Hawai‘i Medical Service Association

Between April and November 2015, the covered entity (CE), Hawai'i Medical Service Association, mistakenly sent care management letters to incorrect addresses, affecting approximately 10,179 patients’ protected health information (PHI). The types of PHI involved in the breach included names and the implied suggestion that individuals may have certain medical conditions. The CE provided breach notification to HHS, affected individuals, and the media. Following the breach, the CE updated its risk analysis and risk management plan and enhanced physical security. OCR obtained assurances that the CE implemented the corrective actions noted above.