- State
- CA
- Covered entity type
- Health Plan
- Individuals affected
- 87,069
- Business associate present
- No
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Other
- First seen by InfoSec Signals
- 9/23/2026
- Last seen in OCR export
- 9/23/2026
OCR description
Person(s) with electronic account access impermissibly used a sales database containing the protected health information of the covered entity's (CE) prospective and enrolled members. Approximately 87,069 individuals were affected. The electronic PHI (ePHI) involved in the breach included names, addresses, phone numbers, dates of birth, social security numbers (of 498 individuals), and sales call notes related to diagnoses/health conditions, medications, and physicians' names. The CE provided breach notification to HHS, affected individual, and the media. Following the breach, the CE implemented procedures to increase the monitoring of the database and enhanced its technical security procedures regarding authentication for database access. OCR’s investigation resulted in the CE enhancing its practices for safeguarding ePHI.
Change history
- 9/23/2026Added to OCR's archive list
Source: HHS OCR Breach Portal, U.S. Department of Health and Human Services, Office for Civil Rights about this source
Records are reproduced as published; entity names and figures are OCR's.