- State
- MO
- Covered entity type
- Health Plan
- Individuals affected
- 725
- Business associate present
- No
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Other
- First seen by InfoSec Signals
- 9/23/2026
- Last seen in OCR export
- 9/23/2026
OCR description
Blue Cross Blue Shield of Kansas City (Blue KC), the covered entity (CE), discovered that an error caused protected health information (PHI) to be mailed to the wrong recipients. This breach affected 725 individuals. The PHI involved included group health plan numbers and member identification numbers. Blue KC notified all affected individuals and media outlets. To prevent future incidents of this nature, Blue KC added quality checks and secondary reviews for all future mailings. The employee was re-trained. OCR obtained assurances that the CE implemented the corrective actions noted above.
Change history
- 9/23/2026Added to OCR's archive list
Source: HHS OCR Breach Portal, U.S. Department of Health and Human Services, Office for Civil Rights about this source
Records are reproduced as published; entity names and figures are OCR's.