- State
- CA
- Covered entity type
- Healthcare Provider
- Individuals affected
- 622
- Business associate present
- Yes
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Paper/Films
- First seen by InfoSec Signals
- 9/23/2026
- Last seen in OCR export
- 9/23/2026
OCR description
On November 14, 2018, the covered entity (CE), San Francisco Department of Public Health, filed a breach notification report after discovering a computer error that caused its business associate (BA), Alluma, to mislabel letters and send them to the wrong people. This incident affected the protected health information (PHI) of 622 individuals and included paper records and films that contained demographic information. The CE provided breach notification to HHS, affected individuals, and the media. Following the breach, the CE investigated the incident and implemented new technical safeguards. OCR obtained copies of the CE’s policies and procedures, documentation of administrative safeguards, and its BA agreement. As a result of OCR’s investigation, the CE added a step to its quality control process for renewal notices.
Change history
- 9/23/2026Added to OCR's archive list
Source: HHS OCR Breach Portal, U.S. Department of Health and Human Services, Office for Civil Rights about this source
Records are reproduced as published; entity names and figures are OCR's.