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Western Health Advantage

ArchivedSubmitted 12/13/2019
State
CA
Covered entity type
Health Plan
Individuals affected
869
Business associate present
Yes
Type of breach
Unauthorized Access/Disclosure
Location of breached information
Network Server
First seen by InfoSec Signals
9/23/2026
Last seen in OCR export
9/23/2026

OCR description

Cognizant TriZetto Software Group, Inc., a business associate (BA) of Western Health Advantage, experienced a communication error while performing routine maintenance on its servers which allowed another covered entity to inadvertently download the electronic protected health information (ePHI) of 869 individuals. The ePHI involved included names, birthdates, addresses, diagnoses, clinical information, and other treatment information. The CE notified HHS, affected individuals, and the media. In its mitigation efforts, the BA implemented additional technical safeguards to better protect its ePHI.

Change history

  • 9/23/2026Added to OCR's archive list

Source: HHS OCR Breach Portal, U.S. Department of Health and Human Services, Office for Civil Rights about this source

Records are reproduced as published; entity names and figures are OCR's.

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