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RCM Enterprise Services, Inc.

ArchivedSubmitted 01/06/2020
State
FL
Covered entity type
Business Associate
Individuals affected
5,965
Business associate present
Yes
Type of breach
Unauthorized Access/Disclosure
Location of breached information
Paper/Films
First seen by InfoSec Signals
9/23/2026
Last seen in OCR export
9/23/2026

OCR description

RCM Enterprise Services, the business associate (BA), reported that its subcontractor inadvertently exposed the protected health information (PHI) of 5,965 individuals due to a mailing error. The PHI involved included names, addresses, lab results, clinical and financial information, and other treatment information. The BA notified HHS, affected individuals, and the media. In its mitigation efforts, the subcontractor implemented additional technical safeguards and retrained its staff. During the investigation, OCR provided technical assistance to the BA regarding breach notification requirements and obtained assurances that the subcontractor implemented the corrective actions noted.

Change history

  • 9/23/2026Added to OCR's archive list

Source: HHS OCR Breach Portal, U.S. Department of Health and Human Services, Office for Civil Rights about this source

Records are reproduced as published; entity names and figures are OCR's.

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