Engage Behavioral Health

The covered entity (CE), Engage Behavioral Health, reported that multiple employees were the victims of an email phishing attack that affected the electronic protected health information (ePHI) of 650 individuals. The ePHI involved included names, dates of birth, addresses, Social Security numbers, health insurance information, medical information and financial information. The CE notified HHS, affected individuals, the media, and provided complimentary identity and credit monitoring services to all affected individuals. In response to the breach, the CE provided training to its staff on the proper methods of recognizing and responding to fraudulent email communications. In its mitigation efforts, the CE implemented additional technical safeguards to better protect its ePHI. OCR obtained assurances that the CE implemented the corrective actions noted.