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HM Health Solutions

ArchivedSubmitted 09/17/2020
State
PA
Covered entity type
Business Associate
Individuals affected
1,798
Business associate present
Yes
Type of breach
Unauthorized Access/Disclosure
Location of breached information
Paper/Films
First seen by InfoSec Signals
9/23/2026
Last seen in OCR export
9/23/2026

OCR description

HM Health Solutions, the business associate (BA), reported that its business associate (BA) sent boxes containing the protected health information (PHI) of 1,798 individuals to the wrong recipients. The PHI involved included names, addresses, diagnoses, medical conditions, and claims information. The BA notified HHS, affected individuals, the media, and posted substitute notice on its website. Complimentary credit monitoring services were also provided. In its mitigation efforts, the BA implemented additional administrative safeguards and retrained its staff. OCR obtained assurances that the BA implemented the corrective actions noted.

Change history

  • 9/23/2026Added to OCR's archive list

Source: U.S. Department of Health and Human Services, Office for Civil Rights, Breach Portal. Records are reproduced as published; entity names and figures are OCR's.

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