NHS Management, LLC

The business associate (BA), NHS Management, reported that it experienced a cyberattack that compromised the protected health information (PHI) of 120,712 individuals. The PHI involved included names, addresses, dates of birth, drivers’ license numbers, Social Security numbers, claims information, diagnoses/conditions, lab results, medications, and other treatment information. The BA notified HHS, affected individuals, the media, and posted substitute breach notice on its website. In response to the breach, the BA implemented a variety of additional security measures to prevent a similar breach in the future, including requiring multi-factor authentication, implementing new firewall protections, revising disaster recovery and incident response procedures, implementing additional inbound email security tools, and adding dedicated ransomware protection. OCR provided technical assistance regarding the HIPAA Rules.