- State
- NY
- Covered entity type
- Business Associate
- Individuals affected
- 745
- Business associate present
- Yes
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Paper/Films
- First seen by InfoSec Signals
- 9/23/2026
- Last seen in OCR export
- 9/23/2026
OCR description
Canon Business Process Services, the business associate (BA), reported that an employee inadvertently mailed the protected health information (PHI) of 745 individuals to the wrong recipients. The PHI involved included names, health insurance information, claims information, and other treatment information. The BA notified HHS, affected individuals, the media, and posted substitute notice on its website. In its mitigation efforts, the BA implemented additional administrative, technical, and security safeguards to better protect its sensitive data. All staff were retrained.
Change history
- 9/23/2026Added to OCR's archive list
Source: U.S. Department of Health and Human Services, Office for Civil Rights, Breach Portal. Records are reproduced as published; entity names and figures are OCR's.