- State
- CA
- Covered entity type
- Business Associate
- Individuals affected
- 2,641
- Business associate present
- Yes
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Paper/Films
- First seen by InfoSec Signals
- 9/23/2026
- Last seen in OCR export
- 9/23/2026
OCR description
The business associate (BA), Shutterfly, LLC, reported that an employee mailed the protected health information (PHI) of 2,641 individuals to the wrong recipients. The PHI involved included names, addresses, diagnoses, health insurance information, and claims and other treatment information. The BA notified HHS and the affected individuals. In response to the breach, the BA implemented additional technical safeguards, revised its policies and procedures, and retrained its employees.
Change history
- 9/23/2026Added to OCR's archive list
Source: U.S. Department of Health and Human Services, Office for Civil Rights, Breach Portal. Records are reproduced as published; entity names and figures are OCR's.