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TTEC Healthcare Solutions

ArchivedSubmitted 08/30/2023
State
CO
Covered entity type
Business Associate
Individuals affected
2,953
Business associate present
Yes
Type of breach
Unauthorized Access/Disclosure
Location of breached information
Network Server
First seen by InfoSec Signals
9/23/2026
Last seen in OCR export
9/23/2026

OCR description

The business associate (BA), TTEC Healthcare Solutions, reported that one of its employees impermissibly shared access to the protected health information (PHI) of 2,953 individuals with an unauthorized individual. The PHI involved included names, Social Security numbers, addresses, drivers’ license numbers, and dates of birth. The CE notified HHS, affected individuals, the media, and provided substitute notice. In response to the breach, the BA provided complimentary credit monitoring services and implemented additional administrative and technical safeguards to better protect PHI.

Change history

  • 9/23/2026Added to OCR's archive list

Source: U.S. Department of Health and Human Services, Office for Civil Rights, Breach Portal. Records are reproduced as published; entity names and figures are OCR's.