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Dallas County MHMR dba Metrocare Services

ArchivedSubmitted 04/03/2025
State
TX
Covered entity type
Healthcare Provider
Individuals affected
553
Business associate present
No
Type of breach
Unauthorized Access/Disclosure
Location of breached information
Email, Network Server
First seen by InfoSec Signals
9/23/2026
Last seen in OCR export
9/23/2026

OCR description

The covered entity (CE), Dallas County MHMR dba Metrocare Services, reported that an employee sent unencrypted emails to third parties which included the protected health information (PHI) of 553 individuals. The PHI involved included clinical and demographic information. The CE notified HHS, affected individuals, and the media. In response to the breach, the CE provided complimentary credit monitoring services to the affected individuals, implemented additional administrative, technical, and security safeguards, and retrained workforce members to better protect its PHI.

Change history

  • 9/23/2026Added to OCR's archive list

Source: U.S. Department of Health and Human Services, Office for Civil Rights, Breach Portal. Records are reproduced as published; entity names and figures are OCR's.