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Serviceaide, Inc.

ArchivedSubmitted 05/09/2025
State
CA
Covered entity type
Business Associate
Individuals affected
483,126
Business associate present
Yes
Type of breach
Unauthorized Access/Disclosure
Location of breached information
Network Server
First seen by InfoSec Signals
9/23/2026
Last seen in OCR export
9/23/2026

OCR description

The business associate (BA), Serviceaide, reported that a database containing the protected health information (PHI) of 483,126 individuals was made publicly available via the Internet. The PHI involved included names, Social Security numbers, addresses, diagnoses/conditions, lab results, medications, and other treatment information. The BA notified HHS, the affected individuals, the media, and provided substitute notice. In response to the breach, the BA provided complimentary credit monitoring services and implemented additional administrative, technical, and security safeguards. Staff were retrained.

Change history

  • 9/23/2026Added to OCR's archive list

Source: U.S. Department of Health and Human Services, Office for Civil Rights, Breach Portal. Records are reproduced as published; entity names and figures are OCR's.