CVE-2026-92975Groundhogg <= 4.8.3 - Unauthenticated Privilege Escalation to Support User Identity Confusion

The Groundhogg — CRM, Newsletters, and Marketing Automation plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and including, 4.8.3 via the `create_support_user()` function. This is due to the function identifying the support account solely by matching against publicly hardcoded constants — `user_login` `'groundhogg'` and email addresses `'support@groundhogg.io'` / `'help@groundhogg.io'` — where the `in_array()` email-equality check at line 238 is not a security boundary because any user fully controls their own email value. This makes it possible for an attacker with an account whose `user_login` is `'groundhogg'` and whose `user_email` matches one of the hardcoded support constants to have that account silently promoted to administrator — and additionally to super admin on multisite when the triggering administrator holds `manage_network_options` — resulting in full site takeover. Exploitation requires a two-actor flow: the attacker must first obtain or pre-plant an account with the hardcoded credentials (possible when open user registration is enabled or another account-creation path exists), after which a legitimate administrator must invoke the support-access feature via the `submit_ticket` or `process_send_support_access` entry points to trigger the promotion.

CVSS

8.1 HIGH (v3.1, CNA)CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Weakness (CWE)

CWE-269

Known exploited

Not in CISA's KEV catalog

EPSS (exploitation in the next 30 days)

0.35% (percentile 27)

Assigned by

Wordfence

NVD analysis

Deferred

Record last updated

Oct 11, 2026

First seen by InfoSec Signals

Oct 10, 2026

The CVE record on cve.org · NVD's entry

The CVE record is authoritative. Products marked “from the name” were identified from the CNA's free-text names, not a CPE, and are matched less certainly. This product uses the NVD API but is not endorsed or certified by the NVD.