CVE-2026-84464Zammad: IDOR in External Data Source rendering exposes ticket, user, group, and organization data
Updated under an hour ago ()
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No exploitation reported and no EPSS estimate yet.
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Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, zammad's External Data Source feature, used to look up records from an external system, did not properly verify whether a user was allowed to see a specific ticket, user, group, or organization before including its details in a request to that external system. An authenticated user, including one with only basic customer access, could exploit this by referencing another record's ID, and thereby view details of tickets, customer accounts, teams, or organizations that did not belong to them. This issue is fixed in version 7.1.2.
- CVSS
- 7.1 HIGH (v4.0, CNA)CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N
- Weakness (CWE)
- CWE-200, CWE-639, CWE-863
- Known exploited
- Not in CISA's KEV catalog
- EPSS (exploitation in the next 30 days)
- Not loaded for this CVE
- Assigned by
- GitHub_M
- NVD analysis
- Deferred
- Record last updated
- Sep 25, 2026
- First seen by InfoSec Signals
- Oct 9, 2026
Affected products
zammad zammad zammad:zammad (from the name) | before 7.1.2 | CNA record |
References
- https://github.com/zammad/zammad/security/advisories/GHSA-jvm2-cr58-4qxpx-refsource-confirm
- https://github.com/zammad/zammad/commit/34bdf46273adbea03821ac7157c8beaacde03a4bx-refsource-misc
The CVE record on cve.org NVD's entry
The CVE record is authoritative. Products marked “from the name” were identified from the CNA's free-text names, not a CPE, and are matched less certainly. This product uses the NVD API but is not endorsed or certified by the NVD.