CVE-2026-63206Zammad: Remote image tracking bypass via shortened URL scheme
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Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, zammad's HTML sanitizer, which blocks remote images in ticket articles and email views, can be bypassed using a shortened URL format that omits the double slash after the scheme (for example a shortened HTTP URL instead of a shortened HTTP URL). Modern browsers treat both forms as equivalent remote URLs. As a result, an attacker who sends a crafted email or ticket can cause the recipient's browser to silently load an image from an external server, revealing when and by whom the ticket was opened. Zammad's "remote content blocked" warning is not shown because the sanitizer does not recognize the shortened form as remote. This issue is fixed in version 7.1.2.
- CVSS
- 5.3 MEDIUM (v4.0, CNA)CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N
- Weakness (CWE)
- CWE-20, CWE-184
- Known exploited
- Not in CISA's KEV catalog
- EPSS (exploitation in the next 30 days)
- Not loaded for this CVE
- Assigned by
- GitHub_M
- NVD analysis
- Deferred
- Record last updated
- Sep 25, 2026
- First seen by InfoSec Signals
- Oct 9, 2026
Affected products
zammad zammad zammad:zammad (from the name) | before 7.1.2 | CNA record |
References
- https://github.com/zammad/zammad/security/advisories/GHSA-fpwp-w2p4-hqg7x-refsource-confirm
- https://github.com/zammad/zammad/commit/a5878f37e4010f0b3bec85dae35af964cc1c8019x-refsource-misc
The CVE record on cve.org NVD's entry
The CVE record is authoritative. Products marked “from the name” were identified from the CNA's free-text names, not a CPE, and are matched less certainly. This product uses the NVD API but is not endorsed or certified by the NVD.