CVE-2026-61525Zammad: Arbitrary File Deletion via Unvalidated Session Identifier in Long Polling Controller

Zammad is a web based open source helpdesk/customer support system. In 7.0.2 and 7.1.0, zammad's session management for websocket and long-polling connections is susceptible to a path traversal attack. Session identifiers supplied by the client are insufficiently validated before being used to construct internal file paths. When the file-based session store is active (the default configuration), an authenticated attacker can manipulate the session identifier to reference locations outside the intended storage directory, leading to the deletion of arbitrary files and directories on the server. Exploitation requires only a low-privilege authenticated session and a single crafted request. Instances configured to use the Redis-based session store are not affected. This issue is fixed in versions 7.0.3 and 7.1.1.

CVSS

8.8 HIGH (v4.0, CNA)CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:H/VA:H/SC:N/SI:N/SA:N

Weakness (CWE)

CWE-22

Known exploited

Not in CISA's KEV catalog

EPSS (exploitation in the next 30 days)

Not loaded for this CVE

Assigned by

GitHub_M

NVD analysis

Deferred

Record last updated

Sep 25, 2026

First seen by InfoSec Signals

Oct 9, 2026

The CVE record on cve.org · NVD's entry

The CVE record is authoritative. Products marked “from the name” were identified from the CNA's free-text names, not a CPE, and are matched less certainly. This product uses the NVD API but is not endorsed or certified by the NVD.