CVE-2026-53591FreeScout is a free help desk and shared inbox built with PHP's Laravel framework.
Updated under an hour ago ()
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No exploitation reported and no EPSS estimate yet.
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.223, an unauthenticated attacker can inject messages into any existing support conversation by sending a single email to the helpdesk's public address with a crafted `In-Reply-To` header. No credentials, tokens, or prior access are required. The injected message is rendered in the agent UI as a legitimate customer reply, the conversation is automatically reopened, and the `last_reply_from` field is set to the attacker's identity. Version 1.8.223 contains a fix.
- CVSS
- 8.6 HIGH (v3.1, NVD)CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:H/A:L
- Weakness (CWE)
- CWE-287
- Known exploited
- Not in CISA's KEV catalog
- EPSS (exploitation in the next 30 days)
- Not loaded for this CVE
- Assigned by
- Not given
- NVD analysis
- Deferred
- Record last updated
- Jul 21, 2026
- First seen by InfoSec Signals
- Oct 9, 2026
Affected products
No affected products are listed yet.
References
- https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-8vm3-wwq4-ggfx
The CVE record on cve.org NVD's entry
The CVE record is authoritative. Products marked “from the name” were identified from the CNA's free-text names, not a CPE, and are matched less certainly. This product uses the NVD API but is not endorsed or certified by the NVD.