High 7.1Published May 7, 2026

CVE-2026-41906FreeScout is a free help desk and shared inbox built with PHP's Laravel framework.

Updated under an hour ago (2026-10-19 10:10 UTC)

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Exploited in the last 30 days

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214.

CVSS: 7.1 HIGH (v3.1, NVD)CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N
Weakness (CWE): CWE-639
Known exploited: Not in CISA's KEV catalog
EPSS (exploitation in the next 30 days): Not loaded for this CVE
Assigned by: Not given
NVD analysis: Deferred
Record last updated: Jun 17, 2026
First seen by InfoSec Signals: Oct 9, 2026

Affected products

No affected products are listed yet.

References

https://github.com/freescout-help-desk/freescout/releases/tag/1.8.214
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-p6hg-2cwg-rrx9

The CVE record on cve.org NVD's entry

The CVE record is authoritative. Products marked “from the name” were identified from the CNA's free-text names, not a CPE, and are matched less certainly. This product uses the NVD API but is not endorsed or certified by the NVD.