High 7.1Published Apr 21, 2026

CVE-2026-41189FreeScout is a free self-hosted help desk and shared mailbox.

Updated under an hour ago (2026-10-19 08:23 UTC)

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Exploited in the last 30 days

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability.

CVSS: 7.1 HIGH (v3.1, NVD)CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N
Weakness (CWE): CWE-863
Known exploited: Not in CISA's KEV catalog
EPSS (exploitation in the next 30 days): Not loaded for this CVE
Assigned by: Not given
NVD analysis: Deferred
Record last updated: Jun 17, 2026
First seen by InfoSec Signals: Oct 9, 2026

Affected products

No affected products are listed yet.

References

https://github.com/freescout-help-desk/freescout/commit/cdadaf621bb1e1d017315df20d743671f7eae7a9
https://github.com/freescout-help-desk/freescout/releases/tag/1.8.215
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-4h5p-7f5c-q7gj

The CVE record on cve.org NVD's entry

The CVE record is authoritative. Products marked “from the name” were identified from the CNA's free-text names, not a CPE, and are matched less certainly. This product uses the NVD API but is not endorsed or certified by the NVD.