Medium 4.3Published Apr 21, 2026

CVE-2026-40590FreeScout is a free self-hosted help desk and shared mailbox.

Updated under an hour ago (2026-10-19 09:10 UTC)

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Exploited in the last 30 days

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the Change Customer modal exposes a “Create a new customer” flow via POST /customers/ajax with action=create. Under limited visibility, the endpoint drops unique-email validation. If the supplied email already belongs to a hidden customer, Customer::create() reuses that hidden customer object and fills empty profile fields from attacker-controlled input. Version 1.8.214 fixes the vulnerability.

CVSS: 4.3 MEDIUM (v3.1, NVD)CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
Weakness (CWE): CWE-639
Known exploited: Not in CISA's KEV catalog
EPSS (exploitation in the next 30 days): Not loaded for this CVE
Assigned by: Not given
NVD analysis: Deferred
Record last updated: Jun 17, 2026
First seen by InfoSec Signals: Oct 9, 2026

Affected products

No affected products are listed yet.

References

https://github.com/freescout-help-desk/freescout/commit/b3d7611e6e173ed8a5e525b791deb6b32cf1ce62
https://github.com/freescout-help-desk/freescout/releases/tag/1.8.214
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wjw4-8xg6-342m

The CVE record on cve.org NVD's entry

The CVE record is authoritative. Products marked “from the name” were identified from the CNA's free-text names, not a CPE, and are matched less certainly. This product uses the NVD API but is not endorsed or certified by the NVD.