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Critical 9.0Published Apr 21, 2026

CVE-2026-40569FreeScout is a free self-hosted help desk and shared mailbox.

Updated under an hour ago ()

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No exploitation reported and no EPSS estimate yet.

FreeScout is a free self-hosted help desk and shared mailbox. Versions prior to 1.8.213 have a mass assignment vulnerability in the mailbox connection settings endpoints of FreeScout (`connectionIncomingSave()` at `app/Http/Controllers/MailboxesController.php:468` and `connectionOutgoingSave()` at line 398). Both methods pass `$request->all()` directly to `$mailbox->fill()` without any field allowlisting, allowing an authenticated admin to overwrite any of the 32 fields in the Mailbox model's `$fillable` array -- including security-critical fields that do not belong to the connection settings form, such as `auto_bcc`, `out_server`, `out_password`, `signature`, `auto_reply_enabled`, and `auto_reply_message`. Validation in `connectionIncomingSave()` is entirely commented out, and the validator in `connectionOutgoingSave()` only checks value formats for SMTP fields without stripping extra parameters. An authenticated admin user can exploit this by appending hidden parameters (e.g., `auto_bcc=attacker@evil.com`) to a legitimate connection settings save request. Because the `auto_bcc` field is not displayed on the connection settings form (it only appears on the general mailbox settings page), the injection is invisible to other administrators reviewing connection settings. Once set, every outgoing email from the affected mailbox is silently BCC'd to the attacker via the `SendReplyToCustomer` job. The same mechanism allows redirecting outgoing SMTP through an attacker-controlled server, injecting tracking pixels or phishing links into email signatures, and enabling attacker-crafted auto-replies -- all from a single HTTP request. This is particularly dangerous in multi-admin environments where one admin can silently surveil mailboxes managed by others, and when an admin session is compromised via a separate vulnerability (e.g., XSS), the attacker gains persistent email exfiltration that survives session expiry. Version 1.8.213 fixes the issue.

CVSS
9.0 CRITICAL (v3.1, NVD)CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:L
Weakness (CWE)
CWE-284, CWE-915
Known exploited
Not in CISA's KEV catalog
EPSS (exploitation in the next 30 days)
Not loaded for this CVE
Assigned by
Not given
NVD analysis
Deferred
Record last updated
Jun 17, 2026
First seen by InfoSec Signals
Oct 9, 2026

Affected products

No affected products are listed yet.

References

The CVE record is authoritative. Products marked “from the name” were identified from the CNA's free-text names, not a CPE, and are matched less certainly. This product uses the NVD API but is not endorsed or certified by the NVD.

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