CVE-2026-38446A stored cross-site scripting (XSS) vulnerability exists in osTicket 1.18.3 due to improper sanitization of the thread entry title field.
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A stored cross-site scripting (XSS) vulnerability exists in osTicket 1.18.3 due to improper sanitization of the thread entry title field. User-controlled input in the title is stored without adequate HTML escaping and later rendered in multiple staff-facing templates without proper output encoding. An attacker can inject arbitrary JavaScript by submitting a crafted ticket reply or email with a malicious subject line.
- CVSS
- 6.1 MEDIUM (v3.1, NVD)CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
- Weakness (CWE)
- CWE-79
- Known exploited
- Not in CISA's KEV catalog
- EPSS (exploitation in the next 30 days)
- Not loaded for this CVE
- Assigned by
- Not given
- NVD analysis
- Deferred
- Record last updated
- Aug 31, 2026
- First seen by InfoSec Signals
- Oct 9, 2026
Affected products
No affected products are listed yet.
References
- https://github.com/fr3akhacks/cve-disclosures/blob/master/osTicket/CVE-2026-38446.md
- https://github.com/osTicket/osTicket/blob/v1.18.3/include/staff/templates/reply-expand.tmpl.php
- https://github.com/osTicket/osTicket/blob/v1.18.3/include/staff/templates/thread-entries.tmpl.php
- https://github.com/osTicket/osTicket/blob/v1.18.3/include/staff/templates/thread-entry.tmpl.php#L84
- https://github.com/osTicket/osTicket/commit/1e39bf1cf78fa298285f19b98f6a6dbb6808de19
The CVE record on cve.org NVD's entry
The CVE record is authoritative. Products marked “from the name” were identified from the CNA's free-text names, not a CPE, and are matched less certainly. This product uses the NVD API but is not endorsed or certified by the NVD.