Medium 5.3Published Mar 31, 2026

CVE-2026-34443FreeScout is a free help desk and shared inbox built with PHP's Laravel framework.

Updated under an hour ago (2026-10-19 07:30 UTC)

Does this affect you?

It affects freescout. Add what you run to find out whether that includes you.

No exploitation reported and no EPSS estimate yet.

Do this next

Start free and add your stack

Free account, 1 product

Every CVE for freescout

Exploited in the last 30 days

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.211, checkIpByMask() in app/Misc/Helper.php checks whether the input IP contains a / character. Plain IP addresses never contain /, so the function always returns false without checking any CIDR ranges. The entire 10.0.0.0/8 and 172.16.0.0/12 private ranges are unprotected. This issue has been patched in version 1.8.211.

CVSS: 5.3 MEDIUM (v3.1, NVD)CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Weakness (CWE): CWE-918
Known exploited: Not in CISA's KEV catalog
EPSS (exploitation in the next 30 days): Not loaded for this CVE
Assigned by: Not given
NVD analysis: Analyzed
Record last updated: Jul 24, 2026
First seen by InfoSec Signals: Oct 9, 2026

Affected products

Affected products

freescout freescout freescout:freescout	before 1.8.211	NVD

References

https://github.com/freescout-help-desk/freescout/commit/ca6d5bb572d3e8f52a0e654a8623a53cb0fdd580patch
https://github.com/freescout-help-desk/freescout/releases/tag/1.8.211release-notes
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-c9v3-4c59-x5q2exploit, vendor-advisory

The CVE record on cve.org NVD's entry

The CVE record is authoritative. Products marked “from the name” were identified from the CNA's free-text names, not a CPE, and are matched less certainly. This product uses the NVD API but is not endorsed or certified by the NVD.