Critical 9.3Published Mar 19, 2026

CVE-2026-32754FreeScout is a free help desk and shared inbox built with PHP's Laravel framework.

Updated under an hour ago (2026-10-19 09:10 UTC)

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Exploited in the last 30 days

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Versions 1.8.208 and below are vulnerable to Stored Cross-Site Scripting (XSS) through FreeScout's email notification templates. Incoming email bodies are stored in the database without sanitization and rendered unescaped in outgoing email notifications using Blade's raw output syntax {!! $thread->body !!}. An unauthenticated attacker can exploit this vulnerability by simply sending an email, and when opened by any subscribed agent or admin as part of their normal workflow, enabling universal HTML injection (phishing, tracking) and, in vulnerable email clients, JavaScript execution (session hijacking, credential theft, account takeover) affecting all recipients simultaneously. This issue has been fixed in version 1.8.209.

CVSS: 9.3 CRITICAL (v3.1, NVD)CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:N
Weakness (CWE): CWE-79, CWE-116
Known exploited: Not in CISA's KEV catalog
EPSS (exploitation in the next 30 days): Not loaded for this CVE
Assigned by: Not given
NVD analysis: Analyzed
Record last updated: Jun 17, 2026
First seen by InfoSec Signals: Oct 9, 2026

Affected products

Affected products

freescout freescout freescout:freescout	before 1.8.209	NVD

References

https://github.com/freescout-help-desk/freescout/commit/3329379db38a86cf7069b0709061b95a7d38985bpatch
https://github.com/freescout-help-desk/freescout/releases/tag/1.8.209product, release-notes
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-56h2-5556-r6mgexploit, mitigation, vendor-advisory

The CVE record on cve.org NVD's entry

The CVE record is authoritative. Products marked “from the name” were identified from the CNA's free-text names, not a CPE, and are matched less certainly. This product uses the NVD API but is not endorsed or certified by the NVD.