CVE-2026-20314Cisco Packaged Contact Center Enterprise & Cisco Unified Contact Center Enterprise Server-Side Request Forgery Vulnerability
Updated under an hour ago ()
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It affects Cisco Packaged Contact Center Enterprise and 1 other product. Add what you run to find out whether that includes you.
No exploitation reported and no EPSS estimate yet.
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A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device.
- CVSS
- 5.0 MEDIUM (v3.1, CNA)CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:N
- Weakness (CWE)
- CWE-918
- Known exploited
- Not in CISA's KEV catalog
- EPSS (exploitation in the next 30 days)
- Not loaded for this CVE
- Assigned by
- cisco
- NVD analysis
- Awaiting Analysis
- Record last updated
- Aug 19, 2026
- First seen by InfoSec Signals
- Oct 9, 2026
Affected products
Cisco Cisco Packaged Contact Center Enterprise cisco:packaged_contact_center_enterprise (from the name) | 12.5(1); 11.0(1); 12.0(1); 11.0(2); 11.5(1); 10.5(1); 10.5(2); 11.6(2); and 6 more ranges | CNA record |
Cisco Cisco Unified Contact Center Enterprise cisco:unified_contact_center_enterprise (from the name) | 12.6(1)ES3; 12.6(1)ES1; 12.6(1); 12.6(1)ES2; 12.6(1)SecurityPatch; 12.5(1)ES1; 12.5(1); 12.6(1)ES4; and 19 more ranges | CNA record |
References
- https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ucce-pcce-ssrf-TghHxD
The CVE record on cve.org NVD's entry
The CVE record is authoritative. Products marked “from the name” were identified from the CNA's free-text names, not a CPE, and are matched less certainly. This product uses the NVD API but is not endorsed or certified by the NVD.