Medium 4.3Published Oct 3, 2026

CVE-2026-11399Helpdesk Support Ticket System for WooCommerce <= 2.1.6 - Insecure Direct Object Reference to Authenticated (Subscriber+) Arbitrary Ticket Response Deletion via 'id' Parameter

Updated under an hour ago (2026-10-19 06:10 UTC)

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It affects wpcodefactory Helpdesk Support Ticket System for WooCommerce. Add what you run to find out whether that includes you.

No exploitation reported and no EPSS estimate yet.

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Every CVE for wpcodefactory Helpdesk Support Ticket System for WooCommerce

Exploited in the last 30 days

The Helpdesk Support Ticket System for WooCommerce plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.1.6 via the 'id' parameter due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to delete arbitrary ticket responses belonging to other users by supplying any stsw_responses row ID to the deletion handler after obtaining the nonce from the admin footer.

CVSS: 4.3 MEDIUM (v3.1, CNA)CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
Weakness (CWE): CWE-639
Known exploited: Not in CISA's KEV catalog
EPSS (exploitation in the next 30 days): Not loaded for this CVE
Assigned by: Wordfence
NVD analysis: Deferred
Record last updated: Oct 3, 2026
First seen by InfoSec Signals: Oct 9, 2026

Affected products

Affected products

wpcodefactory Helpdesk Support Ticket System for WooCommerce wpcodefactory:helpdesk_support_ticket_system_for_woocommerce (from the name)	through 2.1.6	CNA record

References

https://www.wordfence.com/threat-intel/vulnerabilities/id/0715b5bf-8123-4e75-95e1-4b7d39f37d64?source=cve
https://plugins.trac.wordpress.org/changeset?reponame=&old=3713322%40support-ticket-system-for-woocommerce&new=3713322%40support-ticket-system-for-woocommerce

The CVE record on cve.org NVD's entry

The CVE record is authoritative. Products marked “from the name” were identified from the CNA's free-text names, not a CPE, and are matched less certainly. This product uses the NVD API but is not endorsed or certified by the NVD.