CVE-2026-111676Faveo Helpdesk through 2.0.3 Broken Access Control via /ticket/tooltip Endpoint
Updated under an hour ago ()
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No exploitation reported and no EPSS estimate yet.
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Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.
- CVSS
- 4.3 MEDIUM (v3.1, CNA)CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
- Weakness (CWE)
- CWE-639
- Known exploited
- Not in CISA's KEV catalog
- EPSS (exploitation in the next 30 days)
- Not loaded for this CVE
- Assigned by
- VulnCheck
- NVD analysis
- Deferred
- Record last updated
- Oct 16, 2026
- First seen by InfoSec Signals
- Oct 16, 2026
Affected products
faveosuite faveo-helpdesk faveosuite:faveo_helpdesk (from the name) | through 2.0.3 | CNA record |
References
- https://hackmd.io/@hieuPenguinnn/faveo-helpdesk-ticket-tooltip-cross-department-idorthird-party-advisory
- https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L2356-L2374technical-description
- https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/routes/web.php#L350technical-description
- https://www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-broken-access-control-via-ticket-tooltip-endpointthird-party-advisory
The CVE record on cve.org NVD's entry
The CVE record is authoritative. Products marked “from the name” were identified from the CNA's free-text names, not a CPE, and are matched less certainly. This product uses the NVD API but is not endorsed or certified by the NVD.