CVE-2025-2776SysAid On-Prem <= 23.3.40 serverurl Proceessing XML External Entity Injection
Updated under an hour ago ()
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It affects SysAid On-Prem and 1 other product. Add what you run to find out whether that includes you.
CISA lists it as known exploited since Jul 22, 2025; federal agencies had to remediate by Aug 12, 2025. Treat that date as your deadline.
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Free account, 1 product
SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Server URL processing functionality, allowing for administrator account takeover and file read primitives.
- CVSS
- 9.3 CRITICAL (v3.1, CNA)CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:N/A:L
- Weakness (CWE)
- CWE-611
- Known exploited
- Added to CISA KEV Jul 22, 2025; federal remediation due Aug 12, 2025Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
- EPSS (exploitation in the next 30 days)
- 64.73% (percentile 99)
- Assigned by
- VulnCheck
- NVD analysis
- Analyzed
- Record last updated
- Nov 19, 2025
- First seen by InfoSec Signals
- Oct 9, 2026
Affected products
SysAid SysAid On-Prem sysaid:on_prem (from the name) | through 23.3.40 | CNA record |
sysaid sysaid sysaid:sysaid | through 23.3.40 | NVD |
References
- https://documentation.sysaid.com/docs/24-40-60vendor-advisory, release-notes
- https://labs.watchtowr.com/sysowned-your-friendly-rce-support-ticket/exploit, third-party-advisory
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2025-2776us-government-resource
The CVE record on cve.org NVD's entry
The CVE record is authoritative. Products marked “from the name” were identified from the CNA's free-text names, not a CPE, and are matched less certainly. This product uses the NVD API but is not endorsed or certified by the NVD.