CVE-2024-4879Jelly Template Injection Vulnerability in ServiceNow UI Macros
Updated under an hour ago ()
Does this affect you?
It affects ServiceNow Now Platform and 1 other product. Add what you run to find out whether that includes you.
CISA lists it as known exploited since Jul 29, 2024; federal agencies had to remediate by Aug 19, 2024. Treat that date as your deadline.
Do this next
Free account, 1 product
ServiceNow has addressed an input validation vulnerability that was identified in Vancouver and Washington DC Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. ServiceNow applied an update to hosted instances, and ServiceNow released the update to our partners and self-hosted customers. Listed below are the patches and hot fixes that address the vulnerability. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.
- CVSS
- 9.8 CRITICAL (v3.1, CNA)CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
- Weakness (CWE)
- CWE-1287
- Known exploited
- Added to CISA KEV Jul 29, 2024; federal remediation due Aug 19, 2024Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
- EPSS (exploitation in the next 30 days)
- 99.98% (percentile 100)
- Assigned by
- SN
- NVD analysis
- Analyzed
- Record last updated
- Oct 21, 2025
- First seen by InfoSec Signals
- Oct 9, 2026
Affected products
ServiceNow Now Platform servicenow:now_platform (from the name) | before Utah Patch 10 Hot Fix 3; before Utah Patch 10a Hot Fix 2; before Vancouver Patch 6 Hot Fix 2; before Vancouver Patch 7 Hot Fix 3b; before Vancouver Patch 8 Hot Fix 4; before Vancouver Patch 9; before Vancouver Patch 10; before Washington DC Patch 1 Hot Fix 2b; and 3 more ranges | CNA record |
servicenow servicenow servicenow:servicenow | before utah_patch_10_hot_fix_3; before utah_patch_10a_hot_fix_2; before vancouver_patch_6_hot_fix_2; before vancouver_patch_7_hot_fix_3b; before vancouver_patch_8_hot_fix_4; before vancouver_patch_9; before vancouver_patch_10; before washington_dc_patch_1_hot_fix_2b; and 3 more ranges | CISA ADP |
servicenow servicenow servicenow:servicenow | utah; utah; utah; utah; utah; utah; utah; utah; and 82 more ranges | NVD |
References
- https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1645154vendor-advisory
- https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1644293x-login-required, permissions-required
- https://www.darkreading.com/cloud-security/patchnow-servicenow-critical-rce-bugs-active-exploitpress/media-coverage, third-party-advisory
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-4879us-government-resource
The CVE record on cve.org NVD's entry
The CVE record is authoritative. Products marked “from the name” were identified from the CNA's free-text names, not a CPE, and are matched less certainly. This product uses the NVD API but is not endorsed or certified by the NVD.