CVE-2021-44077Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution.
Updated under an hour ago ()
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It affects zohocorp manageengine_servicedesk_plus and 2 other products. Add what you run to find out whether that includes you.
CISA lists it as known exploited since Dec 1, 2021; federal agencies had to remediate by Dec 15, 2021. Treat that date as your deadline.
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Free account, 1 product
Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.
- CVSS
- 9.8 CRITICAL (v3.1, CISA ADP)CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
- Weakness (CWE)
- CWE-306
- Known exploited
- Added to CISA KEV Dec 1, 2021; federal remediation due Dec 15, 2021Apply updates per vendor instructions.
- EPSS (exploitation in the next 30 days)
- 93.30% (percentile 100)
- Assigned by
- mitre
- NVD analysis
- Analyzed
- Record last updated
- Oct 21, 2025
- First seen by InfoSec Signals
- Oct 9, 2026
Affected products
zohocorp manageengine_servicedesk_plus zohocorp:manageengine_servicedesk_plus | before 11.1; 11.1; 11.1; 11.1; 11.1; 11.1; 11.1; 11.1; and 19 more ranges | NVD |
zohocorp manageengine_servicedesk_plus_msp zohocorp:manageengine_servicedesk_plus_msp | before 10.5; 10.5; 10.5; 10.5; 10.5; 10.5; 10.5; 10.5; and 23 more ranges | NVD |
zohocorp manageengine_supportcenter_plus zohocorp:manageengine_supportcenter_plus | before 11.0; 11.0; 11.0; 11.0; 11.0; 11.0; 11.0; 11.0; and 7 more ranges | NVD |
References
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-versions-up-to-11305-22-11-2021x-refsource-misc, vendor-advisory
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-authentication-bypass-vulnerability-in-servicedesk-plus-versions-11138-and-abovex-refsource-misc, patch, vendor-advisory
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-msp-versions-10527-till-10529x-refsource-misc, vendor-advisory
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-supportcenter-plus-versions-11012-and-11013x-refsource-misc, vendor-advisory
- http://packetstormsecurity.com/files/165400/ManageEngine-ServiceDesk-Plus-Remote-Code-Execution.htmlx-refsource-misc, exploit, third-party-advisory, vdb-entry
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2021-44077us-government-resource
The CVE record on cve.org NVD's entry
The CVE record is authoritative. Products marked “from the name” were identified from the CNA's free-text names, not a CPE, and are matched less certainly. This product uses the NVD API but is not endorsed or certified by the NVD.