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Critical 9.8Known exploited (CISA KEV)Published Sep 1, 2021
CVE-2021-37415Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authentication.
Updated under an hour ago ()
Does this affect you?
It affects zohocorp manageengine_servicedesk_plus. Add what you run to find out whether that includes you.
CISA lists it as known exploited since Dec 1, 2021; federal agencies had to remediate by Dec 15, 2021. Treat that date as your deadline.
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Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authentication.
- CVSS
- 9.8 CRITICAL (v3.1, CISA ADP)CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
- Weakness (CWE)
- CWE-306
- Known exploited
- Added to CISA KEV Dec 1, 2021; federal remediation due Dec 15, 2021Apply updates per vendor instructions.
- EPSS (exploitation in the next 30 days)
- 99.83% (percentile 100)
- Assigned by
- mitre
- NVD analysis
- Analyzed
- Record last updated
- Oct 21, 2025
- First seen by InfoSec Signals
- Oct 9, 2026
Affected products
zohocorp manageengine_servicedesk_plus zohocorp:manageengine_servicedesk_plus | 11.0; 11.0; 11.0; 11.0; 11.0; 11.0; 11.0; 11.1; and 57 more ranges | NVD |
References
- https://www.manageengine.comx-refsource-misc, product
- https://www.manageengine.com/products/service-desk/on-premises/readme.html#11302x-refsource-confirm, release-notes
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2021-37415us-government-resource
The CVE record on cve.org NVD's entry
The CVE record is authoritative. Products marked “from the name” were identified from the CNA's free-text names, not a CPE, and are matched less certainly. This product uses the NVD API but is not endorsed or certified by the NVD.